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Giving the public a greater opportunity to contribute to San Francisco street projects through clearer communications
In San Francisco, proposed street projects are required to go through an Engineering Public Hearing before being approved by either the...
Jenessa Rozier
Jan 30, 20242 min read
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It's in the blueprint!: How San Francisco Recreation & Parks Department save funds and staff time by efficiently engaging in the blueprint review process
After a series of costly repairs in newly renovated park facilities, the San Francisco Recreation and Parks Department knew it had to...
Jenessa Rozier
Jan 16, 20243 min read
54 views
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Bringing results-oriented management to California's leaders: PPI at the GovOps Leadership Forum!
Ryan with leaders from HCD, HCAI, and CalHR. Last month, Partners in Public Innovation (PPI) had the pleasure and opportunity to help...
Jenessa Rozier
Nov 30, 20233 min read
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SFMTA slashes Transit Operator time-to-hire by 36% after exams
The San Francisco Municipal Transit Agency (SFMTA) is responsible for overseeing the transit, streets and taxis and the relevant...
Jenessa Rozier
Oct 21, 20234 min read
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Controller reduces 30% of solicitation evaluation effort while also improving scoring quality
At the San Francisco's Controller's Office, the Central Contracts Division is responsible for managing the panel evaluation process for...
Jenessa Rozier
Oct 2, 20232 min read
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Designing communication that works for your customers, or "Don't lose your benefits!"
Partners in Public Innovation's founder Ryan Hunter worked alongside his fellow colleagues in San Francisco through a three-day...
Jenessa Rozier
Jul 26, 20233 min read
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How SFMTA provided better, faster responses to customer complaints
In 2016, when working for the City and County of San Francisco, the folks in the Controller's Office, City Performance Unit, produced a...
Jenessa Rozier
Jul 6, 20233 min read
48 views
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Boise reduces licensure time for in-home childcare from 96 days to 25
How Boise employed low- and no-cost changes to increase childcare access Today's post comes from guest writer Samantha Beck from the...
Ryan Hunter
May 18, 20233 min read
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What a #2 pencil can teach us about improvement
How the San Francisco Controller's Office made impactful change through innovation ideas that were easy to execute and implement: When...
Jenessa Rozier
Feb 28, 20233 min read
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SFPUC trims more than two months off time-to-hire, increasing staff engagement by 25%
Everyone hates their hiring process. So how did the SFPUC manage to slash over two months off time-to-hire? In 2018, the San Francisco...
Justine Hinderliter
Dec 5, 20224 min read
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How to be data-driven... when there's no data.
You don't have to have a fancy dashboard to measure your performance and do better. Every public sector agency is trying to make better...
Ryan Hunter
Oct 18, 20223 min read
96 views
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Maintenance Yard eliminates 75 tons of waste, opening up 10,000 sq feet of storage - for free.
How the San Francisco Rec and Park Structural Maintenance Yard used 5S to transform their century-old trade shops. In 2018, when PPI...
Ryan Hunter
Oct 1, 20222 min read
73 views
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