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From Process to Progress: How the CGL Committee is Shaping the Future of Leadership Development
Why This Project The Credentialed Government Leader (CGL) Program is a s elf-directed career development program offered through a collaboration between MMANC , MMASC , and ICMA . CGL is designed to build the management and leadership skills of analysts, mid-managers, and others preparing for the next step in their public service journey. Through coursework and coaching, the program helps participants develop the foundational tools, experiences, and connections they need to

Lauren Dodge
Jan 23 min read


Does change really stick? Checking in on Lean Leaders a year later
The SFUSD Warehouse team moving supplies in preparation for the school year The San Francisco Unified School District (SFUSD) Warehouse...

Tiffany Archuleta
Sep 10, 20253 min read


Procurement in 1/3 the Time
When you can’t get $175M out the door... Last year, Pierce County Human Services (PCHS) faced a growing problem. Contracts were piling...
Lauren Dodge
Jul 1, 20252 min read


Expanding Childcare by Licensing Four Times Faster
For every three kids there's only one childcare slot A 2022 report revealed that Boise had over 14,000 children under age six with...

Tiffany Archuleta
Jun 19, 20253 min read


How Pierce County Found a Path To a 50% Shorter Procurement Process
By focusing on improving process and leveraging their human capital, Pierce County Human Services has set a plan to drastically improve...

Lauren Dodge
May 26, 20253 min read


Boise Tames a 90-page Application Process
When people think of Boise, they often picture outdoor adventures, a vibrant food scene, and a rich cultural tapestry. It’s no surprise...

Tiffany Archuleta
Mar 7, 20255 min read


Cutting facility maintenance request completion from 40 to under 12 days: how one Lean Leader transformed his work and developed as a manager
There are many things that go into making a facility run smoothly -- many of which are happening behind the scenes. But at the root,...

Matt Dobbs
Aug 27, 20244 min read


Enhancing Transparency and Driving Improvement with a Team Huddle
What do you do when your team has a lot of great ideas to improve their work? How do you organize those ideas? How do you keep team...

Tiffany Archuleta
Jul 3, 20244 min read


Using Lean Leaders to Catapult SFUSD's response to Chronic Absence
Today's post is from San Francisco Unified School District's (SFUSD) Director of School Portfolio Planning, Karissa Yee -- and PPI Lean...
Karissa YeeFindley
Jun 4, 20246 min read


Transforming West County Wastewater Invoicing: How Two Lean Leaders Slashed Payment Delays & Enhanced Relationships
Invoicing forms a critical pillar in the financial scaffolding of any organization, acting as the principal method for billing and...

Tiffany Archuleta
Apr 23, 20245 min read


Strategies for supporting early childhood in San Francisco
How PPI worked with the Childcare Planning and Advisory Council and the Department of Early Childhood on the City's first comprehensive...
Ryan Hunter
Apr 9, 20243 min read


Marin Finance uses rapid Agile testing to speed journal entry approval
How a cross-departmental team found ways to cut approval time for select journals from 23 days to 2 -- even after multiple potential...
Ryan Hunter
Mar 26, 20242 min read


Employee Engagement: Low-cost Moves to Level Up the Game
There's considerable research on the link between employee engagement and positive business outcomes. Performance markers like...
Justine Hinderliter
Mar 12, 20243 min read


Lean Leaders: Improving SFUSD Warehouse Services for the Safety of Students and Staff
Every year, like clockwork, the two weeks before the start of the SFUSD school year meant an influx of warehouse requests from teachers...

Tiffany Archuleta
Feb 13, 20243 min read


Giving the public a greater opportunity to contribute to San Francisco street projects through clearer communications
In San Francisco, proposed street projects are required to go through an Engineering Public Hearing before being approved by either the...

Jenessa Rozier
Jan 30, 20242 min read


It's in the blueprint!: How San Francisco Recreation & Parks Department save funds and staff time by efficiently engaging in the blueprint review process
After a series of costly repairs in newly renovated park facilities, the San Francisco Recreation and Parks Department knew it had to...

Jenessa Rozier
Jan 16, 20243 min read


Bringing results-oriented management to California's leaders: PPI at the GovOps Leadership Forum!
Ryan with leaders from HCD, HCAI, and CalHR. Last month, Partners in Public Innovation (PPI) had the pleasure and opportunity to help...

Jenessa Rozier
Nov 30, 20233 min read


SFMTA slashes Transit Operator time-to-hire by 36% after exams
The San Francisco Municipal Transit Agency (SFMTA) is responsible for overseeing the transit, streets and taxis and the relevant...

Jenessa Rozier
Oct 21, 20234 min read


Controller reduces 30% of solicitation evaluation effort while also improving scoring quality
At the San Francisco's Controller's Office, the Central Contracts Division is responsible for managing the panel evaluation process for...

Jenessa Rozier
Oct 2, 20232 min read


Lean Leaders: Improving student enrollment for SFUSD families
The San Francisco Unified School District (SFUSD) is the system for public schools in San Francisco comprised of 13 early education...

Jenessa Rozier
Aug 18, 20238 min read
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