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Boise Tames a 90-page Application Process
When people think of Boise, they often picture outdoor adventures, a vibrant food scene, and a rich cultural tapestry. It’s no surprise...

Tiffany Archuleta
Mar 75 min read
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Cutting facility maintenance request completion from 40 to under 12 days: how one Lean Leader transformed his work and developed as a manager
There are many things that go into making a facility run smoothly -- many of which are happening behind the scenes. But at the root,...

Tiffany Archuleta
Aug 27, 20244 min read
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Enhancing Transparency and Driving Improvement with a Team Huddle
What do you do when your team has a lot of great ideas to improve their work? How do you organize those ideas? How do you keep team...

Tiffany Archuleta
Jul 3, 20244 min read
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Using Lean Leaders to Catapult SFUSD's response to Chronic Absence
Today's post is from San Francisco Unified School District's (SFUSD) Director of School Portfolio Planning, Karissa Yee -- and PPI Lean...
Karissa YeeFindley
Jun 4, 20246 min read
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Transforming West County Wastewater Invoicing: How Two Lean Leaders Slashed Payment Delays & Enhanced Relationships
Invoicing forms a critical pillar in the financial scaffolding of any organization, acting as the principal method for billing and...

Tiffany Archuleta
Apr 23, 20245 min read
45 views
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Strategies for supporting early childhood in San Francisco
How PPI worked with the Childcare Planning and Advisory Council and the Department of Early Childhood on the City's first comprehensive...
Ryan Hunter
Apr 9, 20243 min read
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Marin Finance uses rapid Agile testing to speed journal entry approval
How a cross-departmental team found ways to cut approval time for select journals from 23 days to 2 -- even after multiple potential...
Ryan Hunter
Mar 26, 20242 min read
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Employee Engagement: Low-cost Moves to Level Up the Game
There's considerable research on the link between employee engagement and positive business outcomes. Performance markers like...
Justine Hinderliter
Mar 12, 20243 min read
41 views
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Lean Leaders: Improving SFUSD Warehouse Services for the Safety of Students and Staff
Every year, like clockwork, the two weeks before the start of the SFUSD school year meant an influx of warehouse requests from teachers...

Tiffany Archuleta
Feb 13, 20243 min read
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Giving the public a greater opportunity to contribute to San Francisco street projects through clearer communications
In San Francisco, proposed street projects are required to go through an Engineering Public Hearing before being approved by either the...
Jenessa Rozier
Jan 30, 20242 min read
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It's in the blueprint!: How San Francisco Recreation & Parks Department save funds and staff time by efficiently engaging in the blueprint review process
After a series of costly repairs in newly renovated park facilities, the San Francisco Recreation and Parks Department knew it had to...
Jenessa Rozier
Jan 16, 20243 min read
55 views
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Bringing results-oriented management to California's leaders: PPI at the GovOps Leadership Forum!
Ryan with leaders from HCD, HCAI, and CalHR. Last month, Partners in Public Innovation (PPI) had the pleasure and opportunity to help...
Jenessa Rozier
Nov 30, 20233 min read
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SFMTA slashes Transit Operator time-to-hire by 36% after exams
The San Francisco Municipal Transit Agency (SFMTA) is responsible for overseeing the transit, streets and taxis and the relevant...
Jenessa Rozier
Oct 21, 20234 min read
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Controller reduces 30% of solicitation evaluation effort while also improving scoring quality
At the San Francisco's Controller's Office, the Central Contracts Division is responsible for managing the panel evaluation process for...
Jenessa Rozier
Oct 2, 20232 min read
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Lean Leaders: Improving student enrollment for SFUSD families
The San Francisco Unified School District (SFUSD) is the system for public schools in San Francisco comprised of 13 early education...
Jenessa Rozier
Aug 18, 20238 min read
87 views
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Designing communication that works for your customers, or "Don't lose your benefits!"
Partners in Public Innovation's founder Ryan Hunter worked alongside his fellow colleagues in San Francisco through a three-day...
Jenessa Rozier
Jul 26, 20233 min read
23 views
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Rec Park electric shop uses 5S to get space back, inspire staff, and find stuff faster
Maintaining the San Francisco Recreation and Park's Department's Structural Maintenance yard was no small task, but change had to start...
Jenessa Rozier
Jun 22, 20234 min read
78 views
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Boise reduces licensure time for in-home childcare from 96 days to 25
How Boise employed low- and no-cost changes to increase childcare access Today's post comes from guest writer Samantha Beck from the...
Ryan Hunter
May 18, 20233 min read
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How one Lean Leader built a resilient process to launch new software, error-free
How Lean Leader Alberto Fernandez (Fall '22) challenged his own assumptions and built a robust, repeatable testing process to get stable...
Jenessa Rozier
Mar 17, 20237 min read
67 views
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Contributing from Day 1: How one Lean Leader used the training to kick off her first week on the job
Lean Leaders' alumna Sharon Jan recounts her experience in PPI's advanced training in process improvement and change management and how...
Justine Hinderliter
Feb 22, 20234 min read
56 views
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