"But what if we didn't have to do it that way?"
Kate May, Project Manager at PPI gives us her insight on Lean processes and the improvement that comes from working together. “But what...
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Justine Hinderliter
Sep 243 min
Facilitating a Strategic Future: PPI’s Collaboration with Family Connections Centers
For over 30 years, Family Connections Centers (FCC) has played an essential role in serving low-income, immigrant communities in San...
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Ryan Hunter
Sep 53 min
What We Learned from Our Largest Lean 101® Ever
On August 15, we had the privilege of leading our largest Lean 101® training to date at the MMANC Summer Symposium. As a corporate...
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Tiffany Archuleta
Aug 274 min
Cutting facility maintenance request completion from 40 to under 12 days: how one Lean Leader transformed his work and developed as a manager
There are many things that go into making a facility run smoothly -- many of which are happening behind the scenes. But at the root,...
17 views0 comments
Tiffany Archuleta
Aug 13 min
Unleashing the Voice of the Customer: A Toolkit for Success
The Voice of the Customer (VoC) session plays a vital role in capturing the essence of what your customers truly need, so that you can...
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Justine Hinderliter
Jul 183 min
Paralysis by a thousand emails: how harnessing CORE Communication can transform your email inbox (and your organization!)
In today's fast-paced world, information overload is a common challenge. Emails tend to be a primary tool for driving work and results,...
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Tiffany Archuleta
Jul 34 min
Enhancing Transparency and Driving Improvement with a Team Huddle
What do you do when your team has a lot of great ideas to improve their work? How do you organize those ideas? How do you keep team...
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Ryan Hunter
Jun 184 min
The two reasons most public performance programs fail
....and what you can do instead to drive transformative change. Today's blog post is drawn from PPI Co-founder Ryan Hunter's presentation...
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Karissa YeeFindley
Jun 46 min
Using Lean Leaders to Catapult SFUSD's response to Chronic Absence
Today's post is from San Francisco Unified School District's (SFUSD) Director of School Portfolio Planning, Karissa Yee -- and PPI Lean...
60 views0 comments
Elizabeth Barnard-Scott
May 243 min
What I've learned about process improvement during 4 months at PPI
Insight from our newest Partners in Public Innovation team member, Liz Barnard-Scott. Today's post is from our own Liz Barnard-Scott,...
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Ryan Hunter
May 75 min
Reports don't solve problems
Four reasons that commissioning a report is worse than a waste of time, and what you can do instead. Recently, I came across a process...
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Tiffany Archuleta
Apr 235 min
Transforming West County Wastewater Invoicing: How Two Lean Leaders Slashed Payment Delays & Enhanced Relationships
Invoicing forms a critical pillar in the financial scaffolding of any organization, acting as the principal method for billing and...
33 views0 comments
Ryan Hunter
Apr 93 min
Strategies for supporting early childhood in San Francisco
How PPI worked with the Childcare Planning and Advisory Council and the Department of Early Childhood on the City's first comprehensive...
32 views0 comments
Ryan Hunter
Mar 262 min
Marin Finance uses rapid Agile testing to speed journal entry approval
How a cross-departmental team found ways to cut approval time for select journals from 23 days to 2 -- even after multiple potential...
36 views0 comments
Justine Hinderliter
Mar 123 min
Employee Engagement: Low-cost Moves to Level Up the Game
There's considerable research on the link between employee engagement and positive business outcomes. Performance markers like...
35 views0 comments
Ryan Hunter
Feb 225 min
You can't fix other people
...and 4 tips to help you move from blame to real progress. I once coached someone in Lean Leaders who wanted to improve his agency's...
83 views0 comments
Tiffany Archuleta
Feb 133 min
Lean Leaders: Improving SFUSD Warehouse Services for the Safety of Students and Staff
Every year, like clockwork, the two weeks before the start of the SFUSD school year meant an influx of warehouse requests from teachers...
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Jenessa Rozier
Jan 302 min
Giving the public a greater opportunity to contribute to San Francisco street projects through clearer communications
In San Francisco, proposed street projects are required to go through an Engineering Public Hearing before being approved by either the...
24 views0 comments
Jenessa Rozier
Jan 163 min
It's in the blueprint!: How San Francisco Recreation & Parks Department save funds and staff time by efficiently engaging in the blueprint review process
After a series of costly repairs in newly renovated park facilities, the San Francisco Recreation and Parks Department knew it had to...
49 views0 comments
Jessie Rubin
Dec 14, 20235 min
Singles Win Games: Lean 101 at BART is on track to generate big savings over time
Today’s post is from Jessie Rubin, Senior Manager of Performance & Innovation for the San Francisco Bay Area Rapid Transit District...
216 views0 comments