Maintaining the San Francisco Recreation and Park's Department's Structural Maintenance yard was no small task, but change had to start...

How Boise employed low- and no-cost changes to increase childcare access Today's post comes from guest writer Samantha Beck from the...

How Lean Leader Alberto Fernandez (Fall '22) challenged his own assumptions and built a robust, repeatable testing process to get stable...

Lean Leaders' alumna Sharon Jan recounts her experience in PPI's advanced training in process improvement and change management and how...

Everyone hates their hiring process. So how did the SFPUC manage to slash over two months off time-to-hire? In 2018, the San Francisco...

How SFUSD heroes Cadi Poile and Amy Chan reduced emergency PPE delivery time to school sites from six weeks to two days. In early 2022,...

How the San Francisco Rec and Park Structural Maintenance Yard used 5S to transform their century-old trade shops. In 2018, when PPI...