Nearly 100 public servants joined us for the Summer Symposium! On August 15, we had the privilege of leading our largest Lean 101®...

There are many things that go into making a facility run smoothly -- many of which are happening behind the scenes. But at the root,...

The Voice of the Customer (VoC) session plays a vital role in capturing the essence of what your customers truly need, so that you can...

In today's fast-paced world, information overload is a common challenge. Emails tend to be a primary tool for driving work and results,...

What do you do when your team has a lot of great ideas to improve their work? How do you organize those ideas? How do you keep team...

....and what you can do instead to drive transformative change. Today's blog post is drawn from PPI Co-founder Ryan Hunter's presentation...

Today's post is from San Francisco Unified School District's (SFUSD) Director of School Portfolio Planning, Karissa Yee -- and PPI Lean...

Insight from our newest Partners in Public Innovation team member, Liz Barnard-Scott. Today's post is from our own Liz Barnard-Scott,...

Four reasons that commissioning a report is worse than a waste of time, and what you can do instead. Recently, I came across a process...

Invoicing forms a critical pillar in the financial scaffolding of any organization, acting as the principal method for billing and...

How PPI worked with the Childcare Planning and Advisory Council and the Department of Early Childhood on the City's first comprehensive...

How a cross-departmental team found ways to cut approval time for select journals from 23 days to 2 -- even after multiple potential...

There's considerable research on the link between employee engagement and positive business outcomes. Performance markers like...

...and 4 tips to help you move from blame to real progress. I once coached someone in Lean Leaders who wanted to improve his agency's...

Every year, like clockwork, the two weeks before the start of the SFUSD school year meant an influx of warehouse requests from teachers...

In San Francisco, proposed street projects are required to go through an Engineering Public Hearing before being approved by either the...

After a series of costly repairs in newly renovated park facilities, the San Francisco Recreation and Parks Department knew it had to...

Today’s post is from Jessie Rubin, Senior Manager of Performance & Innovation for the San Francisco Bay Area Rapid Transit District...

Ryan with leaders from HCD, HCAI, and CalHR. Last month, Partners in Public Innovation (PPI) had the pleasure and opportunity to help...

The San Francisco Municipal Transit Agency (SFMTA) is responsible for overseeing the transit, streets and taxis and the relevant...